Terms of service
'Pickup in store' available at Hardy's Cottage Garden Plants from the nursery shop. (Hampshire,UK)
Terms and Conditions
If you live in our area and would like to collect your plants rather than have them delivered you can convert your order to allow you to 'Pickup in store' from Hardy's Cottage Garden Plants. We hasten to add it will still take us a minimum of 48hrs to gather your order and contact you. We ask you not to visit the nursery just on the off chance that your order will be ready. You will find that some plants listed on the website are only available to 'Pickup in store'. This enables us to include plants which are either just too delicate or too large to send via mail order courier and allows customers who intend to visit the nursery to buy them in advance. This also currently applies to other items such as MELCOURT SYLVAGROW® Compost. Once our team have gathered your order you will receive an email asking you to confirm when you will be collecting your order - we can not hold orders for a period of more than 10 working days . *PLEASE NOTE* While our nursery shop may be open, our office is not staffed weekends and on bank holidays. Any 'Click and Collect' orders placed after 4pm on Fridays will not be processed until Monday.Hardy’s Cottage Garden Plants - Traditional gift vouchers
Terms and Conditions
You can purchase Hardy's traditional* gift vouchers for use at our Hampshire based Nursery Shop or to purchase plants from us at any of the plant fairs or shows that we attend. Vouchers can also be used to purchase tickets for one of Rosy Hardy's talks, propagation workshops or a talk by one of our popular guest speakers. Vouchers are valid for 18 months from date of purchase and the use by date will be detailed on the back of the voucher.If you wish us to send these gift vouchers directly to your chosen recipient and would like us to include a special message, please tell us by filling in the 'special instructions' box when you complete your order. For these types of orders we will include a greetings card with each purchase free of charge.
Hardy’s Cottage Garden Plants - Gift Vouchers cannot be exchanged for cash. If the value of the your purchase is less than the value of the token, change will be given in the form of a credit note.
*paper gift voucher Buy Hardy's Traditional Gift Vouchers Now
Hardy's Cottage Garden Plants - Online Gift Vouchers
Terms and Conditions
Our online vouchers allow you to choose an amount, and whether to print at home to present in person, or send directly to the recipient via email.
Please Note: Hardy's Online Gift Vouchers can be spent in our online store only.
Vouchers may be used to pay for plants selected and paid for online for delivery by mail order or for collection from our Hampshire based nursery - select click and collect at checkout.
You can only use one voucher code per order.
At this time, vouchers are not valid for postage or delivery costs. Recipients will be required to pay for postage at checkout.
The value of the wheelbarrow (shopping basket) must be higher than the value of the online voucher. The value of the voucher should be spent in one transaction. No change will be issued for online vouchers.
Vouchers cannot be exchanged for cash. Vouchers are valid for 18 months from date of purchase.
The recipient may need to check their junk folder if their voucher doesn't turn up when expected.
How to book a talk or workshop
Order online. Select your talk online, add the required number of tickets to your basket, and proceed to the checkout. Please note that all information will be emailed to you once you have completed your booking. There are no tickets issued for our talks/events, please state your name on arrival.
You may also book via the telephone 01256 896533 or email us
By completing a booking you are indicating that you will attend the event organised by Hardy's Cottage Garden Plants, places are booked on a first come first served basis. Hardy's Cottage Garden Plants reserve the right to prevent anyone from attending our talk if they have not pre-booked.
Cancellation policy
Friends and family are welcome to attend the talk or workshop in your place provided we have been notified at least one working day before the event begins. You will need to provide us with their name
Otherwise, we regret we are unable to offer refunds on talks and workshops, but can offer transfers to an alternative talk/workshop date, provided we have been given enough notice (subject to availability):
More than 2 weeks before the talk/workshop starts – We will transfer you to another course or event of the same value
1 weeks' notice before the talk/workshop starts – We will refund you 50% of costs
Less than 2 days before the talk/workshop starts – We regret we cannot offer a refund
If we cancel a talk or workshop:
Hardy's Cottage Garden Plants are entitled to cancel any talk/workshop or event at any time. In these cases you will be contacted and given the option to transfer to another talk/workshop of the same value or receive a full refund of your payment.
Please follow this link for important information for talk and workshop attendees