Parking at Hardy’s. Parking will be in the retail customer car park (first on the right if you are approaching from the B3400 London Road and turning up Priory Lane) unless we instruct you otherwise. If you or a member of your party has mobility problems please let us know in advance and we will ensure there is a parking space as near to the talk seating area as possible.
Please register on arrival. When you arrive you will be greeted by a Hardy’s staff member who will point you in the right direction to register and enjoy a cup of tea or coffee prior to your talk or workshop.
Dress Code. Please wear sturdy, non-slip shoes, our paths are rough and uneven. If it’s a cold day dress warmly — plenty of thin layers.
Hot Weather. Talks take place either in our large barn or one of our polythene tunnels. Which venue we use is dependent upon the prevailing weather conditions. If it’s a hot day we will supply bottled drinking water (free of charge). Polythene tunnels heat up quickly. If at any time during a talk, tour of the nursery or a workshop you feel too hot please let the speaker or workshop leader know, don’t be shy. We can easily open vents and or doors to help cool things down.
Food related intolerances or allergies. At some point within the talk or workshop there will be a tea/coffee break with biscuits. (workshops have a break with cake provided). If you suffer from any food related intolerances or allergies please could you let us know in advance. If you have dietary preferences also let us know. We will try and accommodate your needs. If you have a serious food allergy or intolerance, you may wish to bring your own snacks. We cannot guarantee a nut or allergen free environment.
Please be aware that we have various moving vehicles on site, and that our yard and staff car parking area which is in front of the large barn (our potting shed) is also used by delivery drivers. Please pay attention when crossing the yard, and please don't linger in the yard and staff car park.
You will be given a brief Fire Safety chat prior to the start of your talk or workshop.
We have a no smoking policy within all buildings on site including the propagation house, polythene tunnels and shade tunnels. Throughout the duration of workshops we have a No Smoking Policy in place.
All attendees will be contacted a few days prior to the event. If you are expecting to attend an event and have not received an email please contact us via [email protected] .
We reserve the right to remove anyone from the nursery if their behaviour is considered likely to cause offence or create a nuisance to other visitors or staff.

IMPORTANT INFORMATION - CORONAVIRUS
Our guidance has been updated following the lifting of domestic restrictions in England. It is however important to us to keep customers and staff safe.
If you are experiencing symptoms of coronavirus, have tested positive or are living with someone who's recently tested positive for the virus, please don't attend the event. We'll be happy to transfer you to another talk or workshop or issue a credit note to spend.
You're not required to but you may wear a face covering to the event if you wish to.
You're welcome to use the hand sanitisers available and to bring your own.
There may be less than 1m distance between you and other participants during your time with us.

For further information regarding visiting the Nursery Shop please follow this link

Please see our terms and conditions regarding bookings and cancellations.

Additional information for Workshops

Footwear. Sturdy, non-slip shoes are best, some of the nursery pathways are uneven and there is always the possibility you may drop something on your foot. DO NOT WEAR OPEN TOED SANDALS OR FLIP-FLOPS.
Trips, slips and falls. To help take care of yourself and your fellow workshop attendees please keep your working space tidy, don’t leave equipment or plants on pathways where they could become trip hazards and keep doorways clear at all times.
If it’s a hot day. Remember to drink lots of fluids, wear a hat and keep covered up, we would also encourage you to use sun cream. If you feel too hot don’t suffer in silence, tell us.
Some plant material can be toxic to humans, pets and wildlife. We’ll advise you during the workshop. We’ll provide gloves to prevent skin irritation which you should use if offered. Do let us know in advance if you’re allergic or suffer from irritation when working with certain plants.
ALWAYS WASH YOUR HANDS AFTER HANDLING PLANTS AND BEFORE EATING OR SMOKING.

More specific information for - Rosy Hardy’s Propagation Workshops

You will be using snips for taking cuttings, the snips we use have sharp blades. Take care not to cut yourself, Rosy will give you guidance on how to use them safely - if you do cut yourself we have 2 first aiders on site and plenty of plasters.
You will be handling compost and plants which may cause some people mild skin irritation - we supply all attendees with disposable gloves in all sizes.
Compost and plants can be mucky to work with - please bear this in mind when choosing which clothes to wear on the day.

More specific information for - Children's Workshops

All children attending any workshops or activities at the nursery must be accompanied and supervised by an appropriate adult known to the child who will stay for the full duration of their workshop or activity.

Each workshop or activity will be led by the workshop facilitator and have at least one member of Hardy's staff present and often more to help out.

Our staff are not allowed to undertake any personal or social care of your child including taking them to the toilet or feeding them.

Depending upon the workshop or activity, equipment provided by the workshop facilitator and Hardy's may include children's rounded scissors, adhesive glue dots and gems which the children will be shown how to use. Gloves will also be offered for gardening tasks and we recommend that the children wear them.

Children and accompanying adults may wash their hands after each task but certainly after handling plants and before eating or smoking as appropriate.