Delivery charges 

We accept online orders from Mainland UK including the Isle of Wight and the Isle of Anglesey. Please note your delivery cost will vary depending upon your delivery address which is determined by our courier costs. 

Post and packing charges for England, Wales, the Isle of Wight and the Isle of Anglesey : For an unlimited number of plants add £9.50 

Post and packing charges for Lowland Scotland 1: For an unlimited number of plants add £11.00  

Post and packing charges for The Scottish Highlands 1:  For an unlimited number of plants add £22.50

1. Please note: Although we have classified these regions as Highland or Lowland, due to the way our courier works some areas may appear in the Highland delivery band although they are geographically in the Lowlands. Please contact us via email or phone to discuss delivery rates if you feel you should be in the lower price bracket. Postcode areas which are affected by these discrepancies are as follows ( AB1 - AB16 , AB21 - AB25 , AB30, AB39 ) ( PA1 - PA19, PH1 - PH3) 

Seed orders: These are sent via Royal Mail and delivery is charged at a flat rate of £1.95 for all of the areas listed above and for an unlimited number of seed packets. 

Current delivery waiting times.

Hardy's mail order packing team are working hard to minimise the time between you placing your order and despatch.  To view our Mail Order Despatch Times for orders currently being picked and to find  answers to frequently asked questions please follow this link.

Special Instructions for Your Delivery

If you are going to be out when your delivery is due, please use the "Special Instructions" box to tell us where your parcel can be left in a safe place. 

To help ensure your parcel reaches you as easily as possible, please could you also fill in the "Special instructions" box with any further information you feel our courier may need - e.g Our house is down a small lane on the left hand side of "The Old Thirteenth Cheshire Astley Volunteer Rifleman Corps Inn" and is not visible or signposted from the road. 

 


Use of Promotional Codes (Promo Code)

Promotional Code (Promo Code) offers are only available for purchases made online

Limitations apply, see below for details.


Plant availability and packing information.

Please be aware that your plants will arrive cut back. This does not harm your plant, in fact it aids better establishment of the plants whilst helping increase root and shoot growth once your plant is in the ground - this is horticultural good practice. To help you we include basic planting instructions with your order - read more about how to plant your pot grown perennials

At times throughout the growing year some varieties of plants will only be available from the Nursery. This is either due to the plant being too large or too delicate to send via Mail Order courier or due to low stock numbers. To avoid disappointment we would advise emailing or ringing the Nursery to reserve your plants before travelling a long distance to the Nursery. Contact us and we will do our best to help you. Alternatively we can deliver plants via Flower Shows at no additional cost please see our Shows & Events page for venues and dates - read more about plant availability

 

 


Click and Collect from the Nursery Shop. (Hampshire,UK)

If you live in our area and would like to collect your plants rather than have them delivered you can convert your order to 'Click and Collect'. We hasten to add it will still take us a minimum of 48hrs to gather your order and contact you. We ask you not to visit the nursery just on the off chance that your order will be ready.  You will find that some plants listed on the website are only available via 'Click and Collect'. As stated above this enables us to include plants which are either just too delicate or too large to send via mail order courier and allows customers who intend to visit the nursery to buy them in advance. This also currently applies to other items such as MELCOURT SYLVAGROW® Compost.

Once our team have gathered your 'Click and Collect' order you will receive an email asking you to confirm when you will be collecting your order - we can not hold orders for a period of  more than 10 working days . 

*PLEASE NOTE* - Our office is unmanned at weekends and on bank holidays so any 'Click and Collect' orders placed after 4pm on Fridays will not be processed until Monday. 

 


Hardy’s Cottage Garden Plants - Traditional Gift Vouchers

Terms and Conditions

You can purchase Hardy's traditional* gift vouchers for use at our Hampshire based Nursery Shop or to purchase plants from us at any of the plant fairs or shows that we attend.  Vouchers can also be used to purchase tickets for one of Rosy Hardy's talks, propagation workshops or a talk by one of our popular guest speakers. 

If you wish us to send these gift vouchers directly to your chosen recipient and would like us to include a special message, please tell us by filling in the 'special instructions' box when you complete your order. We will include a greetings card with each purchase free of charge.  Vouchers are valid for 18 months from date of purchase.

Hardy’s Cottage Garden Plants - Gift Vouchers cannot be exchanged for cash. If the value of the your purchase is less than the value of the token, change will be given in the form of Hardy’s Cottage Garden Plants - Gift Voucher.  

Where small amounts of cash are involved, £4.99 or less. Hardy's staff have discretion as to whether they give the change in the form of a credit note.


Vouchers are valid for 18 months from the date of purchase 

*paper gift voucher

 

 


Hardy's Cottage Garden Plants - Online Gift Vouchers

Terms and Conditions

Our online vouchers allow you to choose an amount, and whether to print at home to present in person, or send directly to the recipient via email. 

Please Note: Hardy's Online Gift Vouchers can be spent in our online store only.

Vouchers may be used to pay for plants selected and paid for online for delivery by mail order or for collection from our Hampshire based nursery - select click and collect at checkout.  

At this time, vouchers are not valid for postage or delivery costs. Recipients will be required to pay for postage at checkout. 

The value of the wheelbarrow (shopping basket) must be higher than the value of the online voucher.  The value of the voucher should be spent in one transaction.   No change will be issued for online vouchers. 

Vouchers cannot be exchanged for cash.  Vouchers are valid for 18 months from date of purchase. 

The recipient may need to check their junk folder if their voucher doesn't turn up when expected.


Acceptance of your order

We would advise that your order has not been accepted until you have received a confirmation email from Hardy's Cottage Garden Plants. We reserve the right to cancel any order for any reason. These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.
The above policies do not affect your statutory rights.

Please contact us if you require further information.

 

Pricing 

Goods advertised on this site are subject to change in price without notice, however in the interests of good customer service, such changes are unlikely. All prices are inclusive of VAT. If you do not receive an invoice and require one for accounting purposes, please email us with your order number, and date of order.

Hardy's Cottage Garden Plants VAT Number: 390 8112 01

 

Returns

If you consider our goods and services to be defective or sub-standard, please contact Hardy's as soon as possible via email [email protected] with photos to discuss your queries or telephone 01256 896533. We do not undertake to pay postage if goods are returned to us without our prior knowledge. This does not affect your statutory rights. 

 


How to book a Talk or Workshop

Order online. Select your talk online, add the required number of tickets to your basket, and proceed to the checkout.  Please note that all information will be emailed to you once you have completed your booking. There are no tickets issued for our talks/events, please state your name on arrival. 

You may also book via the telephone 01256 896533 or email us 

By completing a booking you are indicating that you will attend the event organised by Hardy's Cottage Garden Plants, places are booked on a first come first served basis. Hardy's Cottage Garden Plants reserve the right to prevent anyone from attending our talk if they have not pre-booked.

Important information please follow this link and read before booking your talk or workshop

 

Cancellation Policy

Friends and family are welcome to attend the talk or workshop in your place provided we have been notified at least one working day before the event begins. You will need to provide us with their name  

Otherwise, we regret we are unable to offer refunds on talks and workshops, but can offer transfers to an alternative talk/workshop date, provided we have been given enough notice (subject to availability):

  • More than 2 weeks before the talk/workshop starts – We will transfer you to another course or event of the same value 
  • 1 weeks' notice before the talk/workshop starts – We will refund you 50% of costs
  • Less than 2 days before the talk/workshop starts – We regret we cannot offer a refund 

 

If we cancel a Talk or Workshop:

Hardy's Cottage Garden Plants are entitled to cancel any talk/workshop or event at any time. In these cases you will be contacted and given the option to transfer to another talk/workshop of the same value or receive a full refund of your payment.

 


Our privacy policy - We take your privacy seriously.

Privacy Policy

Hardy’s Cottage Garden Plants is an independent, family run nursery specialising in growing and supplying herbaceous perennials to the general public and trade. The Nursery is owned by Robert & Rosemary Hardy as a Partnership.  

Our privacy policy explains how we use any personal information we collect about you when you use this website.

Topics.

  • What information do we collect about you?
  • How will we use the information about you? 
  • Marketing
  • Access to your information and correction of it
  • Protecting your personal information
  • Cookies - Read our Full Cookie Policy Here
  • Other websites 
  • Your consent 
  • Changes to our privacy policy
  • How to contact us

 Read our Full Privacy Policy Here 

Trade Customers Privacy Policy