Terms & Conditions


  • Delivery charges 
  • Special instructions - required for delivery of your order.
  • Plant availability & packing information. 
  • Click & Collect from the Nursery Shop. (Currently suspended due to Covid-19)
  • NEW Home Delivery Service 
  • Acceptance of your order
  • Pricing 
  • Returns
  • How to book a Workshop or Talk / Our cancellation policy 
  • Privacy & Cookies Policy 

Delivery charges 

We accept online orders from Mainland UK, Northern Ireland, including the Isle of Wight and the Isle of Anglesey. Please note your delivery cost will vary depending upon your delivery address which is determined by our courier costs. 

Post and packing charges for England, Wales, the Isle of Wight and the Isle of Anglesey : For an unlimited number of plants add £9.50 

Post and packing charges for Lowland Scotland 1: For an unlimited number of plants add £11.00  

Post and packing charges for The Scottish Highlands 1:  For an unlimited number of plants add £35.00 

1. Please note: Although we have classified these regions as Highland or Lowland, due to the way our courier works some areas may appear in the Highland delivery band although they are geographically in the Lowlands. Please contact us via email or phone to discuss delivery rates if you feel you should be in the lower price bracket. Postcode areas which are affected by these discrepancies are as follows ( AB1 - AB16 , AB21 - AB25 , AB30, AB39 ) ( PA1 - PA19, PH1 - PH3) 

Orders placed from Thursday Evening to Sunday, will be dispatched as soon as possible on Monday or Tuesday of the following week. 

Seed orders: These are sent via Royal Mail and delivery is charged at a flat rate of £1.95 for all of the areas listed above and for an unlimited number of seed packets. 


Special Instructions for Your Delivery

If you are going to be out when your delivery is due, please use the "Special Instructions" box to tell us where your parcel can be left in a safe place. 

To help ensure your parcel reaches you as easily as possible, please could you also fill in the "Special instructions" box with any further information you feel our courier may need - e.g Our house is down a small lane on the left hand side of "The Old Thirteenth Cheshire Astley Volunteer Rifleman Corps Inn" and is not visible or signposted from the road. 


Plant availability and packing information.

Please be aware that your plants will arrive cut back. This does not harm your plant, in fact it aids better establishment of the plants whilst helping increase root and shoot growth once your plant is in the ground - this is horticultural good practice. To help you we include basic planting instructions with your order - read more about how to plant your pot grown perennials

At times throughout the growing year some varieties of plants will only be available from the Nursery. This is either due to the plant being too large or too delicate to send via Mail Order courier or due to low stock numbers. To avoid disappointment we would advise emailing or ringing the Nursery to reserve your plants before travelling a long distance to the Nursery. Contact us and we will do our best to help you. Alternatively we can deliver plants via Flower Shows at no additional cost please see our Shows & Events page for venues and dates - read more about plant availability



NEW Home Delivery Service 

From the 27 March 2020 Hardy's will be offering a Home Delivery Service to customers who live within a 20 mile radius of our Nursery which is based here in Freefolk, Hampshire.

Any order over the value of £60 will be delivered free of charge to your door by a member of the Hardy's team - of course they will be heeding all the current social distancing rules. Please give concise instructions on where you would like your plants left using the comments box, when you place your order. 

To take full advantage of this offer please select the following locations from the Counties listing as you go through the website check out process. Orders under the value of £60 will continue to be delivered via our mail order courier service at a cost of £9.50 

Please note all locations are listed alongside their county on the dropdown menu. IF you live in a village within 20 miles of the nursery please just select the nearest location from the list below.

Hampshire Alton 
Hampshire Andover
Hampshire Basingstoke
Hampshire Eastleigh
Berkshire Hungerford
Wiltshire Ludgershall
Berkshire Newbury
Hampshire Odiham
Hampshire Romsey
Hampshire Stockbridge
Berkshire Thatcham 
Hampshire Winchester


ALSO NEW From March 2020 If you live in Whitchurch, Overton, Laverstoke or Freefolk  we will happily deliver prepaid orders over the value of £24 free of charge to your door. (Orders under the value of £24  £5.00 home delivery) As well as plants we can while stocks last deliver Peat-Free MELCOURT SYLVAGROW® Or  MELCOURT SYLVAGROW® Organic Growing Medium we even have Melcourt SylvaGrow® Farmyard Manure please just request these within the comments box and we can add them to your order. (We will be adding our surrounding villages to the drop down menu soon) 

Please note all locations are listed alongside the word local on the dropdown menu.


Freefolk (Local)
Laverstoke (Local)
Overton (Local)
Whitchurch (Local)

Acceptance of your order

We would advise that your order has not been accepted until you have received a confirmation email from Hardy's Cottage Garden Plants. We reserve the right to cancel any order for any reason. These terms are governed by the laws of England and Wales and any disputes will be decided by the courts of England and Wales.
The above policies do not affect your statutory rights.

Please contact us if you require further information.



Goods advertised on this site are subject to change in price without notice, however in the interests of good customer service, such changes are unlikely.



If you consider our goods and services to be defective or sub-standard, please contact Hardy's via email info@hardysplants.co.uk with photos to discuss your queries or telephone 01256 896533. We do not undertake to pay postage if goods are returned to us without our prior knowledge. This does not affect your statutory rights. 


How to book a Talk or Workshop

Order online. Select your talk online, add the required number of tickets to your basket, and proceed to the checkout.  Please note that all information will be emailed to you once you have completed your booking. There are no tickets issued for our talks/events, please state your name on arrival. 

You may also book via the telephone 01256 896533 or email us 

By completing a booking you are indicating that you will attend the event organised by Hardy's Cottage Garden Plants, places are booked on a first come first served basis. Hardy's Cottage Garden Plants reserve the right to prevent anyone from attending our talk if they have not pre-booked.

Important information please follow this link and read before booking your talk or workshop


Cancellation Policy

Friends and family are welcome to attend the talk or workshop in your place provided we have been notified at least one working day before the event begins. You will need to provide us with their name  

Otherwise, we regret we are unable to offer refunds on talks and workshops, but can offer transfers to an alternative talk/workshop date, provided we have been given enough notice (subject to availability):

  • More than 2 weeks before the talk/workshop starts – We will transfer you to another course or event of the same value 
  • 1 weeks' notice before the talk/workshop starts – We will refund you 50% of costs
  • Less than 2 days before the talk/workshop starts – We regret we cannot offer a refund 


If we cancel a Talk or Workshop:

Hardy's Cottage Garden Plants are entitled to cancel any talk/workshop or event at any time. In these cases you will be contacted and given the option to transfer to another talk/workshop of the same value or receive a full refund of your payment.


Our privacy policy - We take your privacy seriously.

Privacy Policy

Hardy’s Cottage Garden Plants is an independent, family run nursery specialising in growing and supplying herbaceous perennials to the general public and trade. The Nursery is owned by Robert & Rosemary Hardy as a Partnership.  

Our privacy policy explains how we use any personal information we collect about you when you use this website.


  • What information do we collect about you?
  • How will we use the information about you? 
  • Marketing
  • Access to your information and correction of it
  • Protecting your personal information
  • Cookies - Read our Full Cookie Policy Here
  • Other websites 
  • Your consent 
  • Changes to our privacy policy
  • How to contact us

 Read our Full Privacy Policy Here 

Trade Customers Privacy Policy